Citizen’s Advice Wales
Citizens Advice provide advice in person, by phone or by talking to an adviser online.
Adviceline Telephone: 03444772020
Advicelink Cymru: 0800 702 2020
Website: citizensadvice.org.uk
Debt Advice
Step Change
Debt advice for people in the UK
Freephone: 08001381111
Online support: stepchange.org/debtremedy
Website: stepchange.org
Dewis Cymru can help you find money and advice services in your area.
Money Helper
This website has been set up by the UK Government’s Money and Pensions Service up the and provides guidance on dealing with debt.
https://www.moneyhelper.org.uk/en
Broadband and Phone Social Tariffs
Social tariffs are cheaper broadband and phone packages for people claiming Universal Credit, Pension Credit and some other benefits. Some providers call them ‘essential’ or ‘basic’ broadband.
They’re delivered in the same way as normal packages, just at a lower price.
Amid rising living costs, Ofcom is encouraging companies to offer social tariffs to help customers on low incomes.
A social tariff could help you in various ways:
- It's available to those on a variety of benefits.
- It's cheaper than a regular package.
- Fast, unlimited broadband.
- You'll pay next-to-nothing to get set up.
- It could cost nothing to switch.
- The price won't go up mid-contract.
- It costs nothing to leave
Ofcom keeps a full list of broadband and phone social tariffs at the bottom of this link.
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